Careers

Position Overview: We are seeking a proactive and detail-oriented HR Assistant to join our Human Resources team. The HR Assistant will support various HR functions, including recruitment, employee relations, and administrative tasks, to ensure a smooth HR operation.

Key Responsibilities:

• Recruitment Support: Assist in the recruitment process by posting job ads, screening resumes, scheduling interviews, and coordinating with candidates.
• Employee Onboarding: Facilitate the onboarding process for new hires, including preparing orientation materials, processing new hire paperwork, and conducting initial orientation sessions.
• HR Administration: Maintain employee records, update HR databases, and ensure compliance with company policies and legal requirements.
• Payroll Assistance: Support payroll processing by collecting and verifying employee time sheets, leave requests, and other related documentation.
• Employee Relations: Address employee inquiries regarding HR policies, benefits, and procedures, and assist with resolving minor employee issues.
• Compliance: Ensure that HR practices comply with local labor laws and company policies, and assist with audits and reporting.
• General Support: Provide administrative support to the HR department, including organizing HR files, preparing reports, and managing HR correspondence.

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
• Experience: At least 1-2 years of experience in an HR administrative or assistant role is desirable.
• Skills:
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with HR software and databases is a plus.
  • Ability to handle sensitive and confidential information with discretion.
• Attributes:
  • Detail-oriented and capable of working with minimal supervision.
  • Proactive and able to adapt to a fast-paced work environment.
  • Strong problem-solving skills and a team player.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

Position Overview: The Office Assistant/Travel Agent will play a dual role, supporting office administration and managing travel arrangements for the team. The ideal candidate will be organized, detail-oriented, and capable of handling a variety of tasks with professionalism and efficiency.

Key Responsibilities:

• Office Administration:
  • Manage office supplies and inventory, ensuring that all resources are adequately stocked.
  • Handle correspondence, including emails, phone calls, and mail.
  • Assist with scheduling meetings, appointments, and events.
  • Maintain and update office records and files.
  • Support various administrative tasks as needed, such as data entry and document preparation.
• Travel Coordination:
  • Arrange travel itineraries, including flights, accommodations, and transportation for employees.
  • Handle travel bookings and manage travel-related documentation.
  • Ensure travel arrangements comply with company policies and budget constraints.
  • Provide travel support and assistance to employees before, during, and after trips.
  • Resolve travel-related issues and discrepancies.

Requirements:

• Education: High school diploma or equivalent; additional qualifications in travel and tourism with IATA certification will be an added advantage.
• Experience: At least 1-2 years of experience in an office administration or travel coordination role is preferred.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with travel booking systems and platforms.
  • Ability to handle confidential information with discretion.
• Attributes:
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to work independently and as part of a team.
  • Adaptable and capable of managing changing priorities.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career development and advancement.

A dynamic and supportive work environment.

Position Overview: The Visa Team Assistant will provide essential support to our visa and immigration team, assisting with the preparation, processing, and tracking of visa applications and related documentation. The ideal candidate will have strong organizational skills, attention to detail, and experience in administrative roles.

Key Responsibilities:

• Visa Application Processing:
  • Experience with NPRA, LMRA, SIO, EWA, Municipality and other relevant government authorities.
  • Assist with the preparation and submission of visa applications and required documentation.
  • Track and manage visa application status and updates.
  • Ensure all applications comply with relevant immigration regulations and company policies.
• Documentation and Record-Keeping:
  • Maintain accurate records of all visa applications, approvals, and related documents.
  • Update and manage visa-related databases and filing systems.
• Communication and Coordination:
  • Liaise with government authorities, embassies, and consulates to facilitate visa processes.
  • Communicate with employees and stakeholders regarding visa status and requirements.
  • Provide support and assistance to employees with visa-related inquiries and issues.
• Administrative Support:
  • Prepare and organize documentation for visa interviews and appointments.
  • Assist with scheduling and coordinating meetings and appointments related to visa applications.
  • Support the visa team with general administrative tasks as needed.

Requirements:

• Education: High school diploma or equivalent; additional qualifications in administration or immigration processes are a plus.
• Experience: At least 1-2 years of experience in an administrative or visa-related role is preferred.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with visa application processes and immigration regulations.
  • Ability to handle confidential information with discretion.
• Attributes:
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to work independently and as part of a team.
  • Adaptable and capable of managing changing priorities.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A collaborative and supportive work environment.

Position Overview: The Customer Relations Executive (CRE) will be responsible for fostering strong relationships with our customers, addressing their needs and concerns, and ensuring a high level of satisfaction. The ideal candidate will be a skilled communicator with a strong focus on customer service and problem-solving.

Key Responsibilities:

• Customer Support:
  • Serve as the primary point of contact for customer inquiries, issues, and feedback.
  • Resolve customer complaints and concerns in a timely and effective manner.
  • Provide information about products, services, and company policies.
• Relationship Management:
  • Build and maintain strong, long-lasting relationships with customers.
  • Identify opportunities for upselling and cross-selling company products and services.
  • Conduct regular follow-ups with customers to ensure satisfaction and address any issues.
• Reporting and Analysis:
  • Track and report on customer feedback, trends, and satisfaction levels.
  • Analyze customer interactions and data to improve service quality and customer experience.
• Administrative Support:
  • Maintain accurate records of customer interactions and transactions.
  • Assist with the preparation of reports and documentation related to customer service.
• Collaboration:
  • Work closely with other departments to ensure customer needs are met and to address any service issues.
  • Participate in team meetings and contribute to strategies for improving customer service.

Requirements:

• Education: A degree in Masters in Business Administration, Marketing, or a related field is a preferred.
• Experience: At least 3-4 years of experience in a customer service or relations role.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused approach.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and customer relationship management (CRM) software.
  • Ability to handle sensitive and confidential information with discretion.
• Attributes:
  • Detail-oriented and organized with strong multitasking abilities.
  • Able to work independently as well as part of a team.
  • Adaptable and capable of managing changing priorities.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A positive and inclusive work environment.

Position Overview: The Inbound and Outbound Manager will be responsible for managing and optimizing the company’s inbound and outbound tourism activities. This role involves coordinating travel arrangements, developing strategic partnerships, and ensuring a high level of customer satisfaction for both inbound and outbound clients.

Key Responsibilities:

• Inbound Travel Management:
  • Coordinate and manage inbound travel arrangements, including accommodation, transportation, and activities.
  • Develop and maintain relationships with local service providers, hotels, and attractions to enhance the guest experience.
  • Oversee and ensure the delivery of exceptional service to international clients and tourists.
• Outbound Travel Management:
  • Manage and optimize outbound travel services, including itinerary planning, bookings, and coordination with international partners.
  • Develop and maintain relationships with global travel agencies, tour operators, and partners.
  • Ensure compliance with travel regulations and company policies.
• Strategic Planning and Development:
  • Develop and implement strategies to improve inbound and outbound travel operations.
  • Analyze market trends and customer feedback to identify opportunities for growth and improvement.
  • Create and manage budgets for inbound and outbound travel operations.
• Team Management:
  • Lead, train, and mentor the inbound and outbound travel team to ensure high performance and professional development.
  • Coordinate team activities and delegate tasks effectively to meet operational goals.
• Customer Service and Support:
  • Address and resolve customer issues and complaints related to travel services.
  • Ensure high levels of customer satisfaction through effective communication and problem-solving.

Requirements:

• Education: Bachelor’s degree in Tourism, Business Administration, or a related field; a Master’s degree is a plus.
• Experience: Minimum of 5 years of experience in tourism management, with at least 2 years in a managerial role overseeing inbound and outbound travel operations.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and travel management software.
  • In-depth knowledge of travel regulations, industry trends, and customer service practices.
  • Ability to handle sensitive and confidential information with discretion.
• Attributes:
  • Strategic thinker with strong problem-solving skills.
  • Ability to work independently and lead a team effectively.
  • Adaptable and capable of managing changing priorities in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.

Position Overview: The Business Consultant will work closely with clients to analyze their business needs, develop strategies, and implement solutions to drive growth and efficiency. The ideal candidate will have a strong background in business analysis, strategic planning, and project management.

Key Responsibilities:

• Company Registration:
  • Experience in working with Sijilat, NPRA, SIO, EWA and other relevant government authorities.
  • Preparation and submission of documents to the relevant authorities
  • Track and manage application status and updates.
  • Ensure all applications comply with relevant ministry regulations and company policies.
• Client Consultation:
  • Engage with clients to understand their business objectives, challenges, and needs.
  • Conduct comprehensive business analysis to identify areas for improvement and growth.
  • Provide expert advice on business strategy, operations, and organizational development.
• Strategy Development:
  • Develop and present strategic plans and recommendations to clients based on thorough analysis.
  • Collaborate with clients to design and implement solutions that align with their goals and objectives.
• Project Management:
  • Oversee and manage consulting projects from initiation to completion, ensuring timely and successful delivery.
  • Coordinate with internal teams and stakeholders to ensure project milestones and deliverables are met.
• Market Research and Analysis:
  • Conduct market research to identify industry trends, competitive landscape, and opportunities for clients.
  • Analyze data and provide actionable insights to support business decisions.
• Client Relationship Management:
  • Build and maintain strong relationships with clients to foster trust and satisfaction.
  • Address client concerns and provide ongoing support and guidance.

Requirements:

• Education: Bachelor’s degree in Business Administration, Management, Economics, or a related field; a Master’s degree or MBA is preferred.
• Experience: Minimum of 3 years of experience in business consulting or a related field, with a proven track record of successful project management and client engagement.
• Skills:
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and business analysis tools.
  • Experience with data analysis, market research, and strategic planning.
  • Ability to manage multiple projects and priorities effectively.
• Attributes:
  • Strategic thinker with a results-oriented approach.
  • Ability to work independently and collaboratively with diverse teams.
  • Adaptable and capable of working in a dynamic and fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A collaborative and innovative work environment.

Position Overview: The Business Development Manager will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth. The ideal candidate will have a strong background in sales, strategic planning, and market analysis, with a proven track record of success in business development.

Key Responsibilities:

• Business Development:
  • Identify and pursue new business opportunities and potential clients through research, networking, and outreach.
  • Develop and implement strategies to expand the company's market presence and increase revenue.
  • Create and deliver compelling presentations and proposals to potential clients.
• Client Relationship Management:
  • Build and maintain strong relationships with existing and prospective clients.
  • Understand client needs and provide tailored solutions to address their requirements.
  • Negotiate contracts and close deals to achieve business goals.
• Market Analysis:
  • Conduct market research to identify trends, opportunities, and competitive landscape.
  • Analyze market data to inform business strategies and identify potential growth areas.
• Strategic Planning:
  • Develop and execute business development plans and strategies to meet company objectives.
  • Collaborate with internal teams to align business development efforts with overall company goals.
• Reporting and Analysis:
  • Track and report on business development activities, sales performance, and revenue growth.
  • Provide regular updates and insights to senior management on progress and results.

Requirements:

• Education: A Master’s degree or MBA is a preferred.
• Experience: Minimum of 5 years of experience in business development, sales, or a related role, with a proven track record of achieving sales targets and driving business growth.
• Skills:
  • Strong sales and negotiation skills with the ability to close deals effectively.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
  • Ability to analyze market data and develop strategic business plans.
  • Strong organizational and multitasking abilities.
• Attributes:
  • Results-driven with a strategic mindset.
  • Proactive and self-motivated with a strong work ethic.
  • Ability to work independently and as part of a team.
  • Adaptable and capable of managing changing priorities in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.

Position Overview: The Attestation Expert will be responsible for managing the attestation and authentication of various documents, ensuring compliance with local and international regulations. The ideal candidate will have extensive knowledge of attestation procedures, excellent organizational skills, and the ability to handle sensitive documentation with discretion.

Key Responsibilities:

• Document Attestation:
  • Experience of attestation in all relevant government authorities.
  • Review and process documents requiring attestation, including educational certificates, legal documents, and corporate papers.
  • Ensure all documents meet the required legal and regulatory standards for attestation.
  • Coordinate with relevant government authorities, embassies, and notaries to obtain necessary attestations.
• Regulatory Compliance:
  • Stay updated on local and international attestation regulations and requirements.
  • Ensure compliance with all legal and procedural standards related to document attestation.
• Client Interaction:
  • Communicate with clients to gather required documents and provide guidance on the attestation process.
  • Address client inquiries and resolve any issues related to document attestation.
• Documentation and Record-Keeping:
  • Maintain accurate records of all attested documents and related correspondence.
  • Prepare and manage documentation for internal and external audits.
• Administrative Support:
  • Provide general administrative support related to attestation processes.
  • Assist in the preparation of reports and documentation as required.